Terms and Conditions

1. Introduction

Welcome to ResellerBay! These terms and conditions govern your use of our website and the purchase of products and services from ResellerBay. By accessing or using our website, you agree to comply with and be bound by these terms and conditions.

2. Product Customization and Ordering

ResellerBay allows groups, businesses, and organizations to customize our range of products for their specific branding needs.
By submitting any logos, designs, or other materials for customization, you confirm that you have the necessary rights and permissions to use and reproduce such content.
ResellerBay reserves the right to refuse customization of any content that violates intellectual property rights, contains offensive or inappropriate material, or breaches any laws or regulations.

3. Pricing and Payments

All prices displayed on the Website are in the designated currency and are subject to change without prior notice.
Payment for customized products must be made in full at the time of ordering through the designated payment methods provided on the Website.
ResellerBay is not responsible for any additional fees, such as taxes or customs duties, that may be imposed by the destination country.

4. Shipping and Delivery

ResellerBay will make reasonable efforts to ensure timely delivery of customized orders. However, shipping and delivery times may vary and are dependent on various factors beyond our control.
Most orders require 7 - 10 business days for printing and shipping
Any shipping fees, including those for returns or exchanges, are the responsibility of the customer unless otherwise stated.

5. Returns and Refunds

Due to the personalized nature of customized products, ResellerBay generally does not accept returns or offer refunds unless the product is defective, incorrect, or damaged.
To request a return or refund, please contact our customer support team within 30 days of receiving your order, providing necessary details and supporting evidence.

6. Limitation of Liability

ResellerBay and its affiliates, officers, employees, agents, and suppliers shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
In no event shall ResellerBay's total liability for any claim, whether in contract, warranty, tort, or any other legal theory, exceed the total amount paid by you for the specific product or service involved.

7. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of North Carolina. Any disputes arising out of or relating to this Agreement shall be resolved through binding arbitration in accordance with the rules of the state of North Carolina.
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration.

8. Modification of Terms

ResellerBay reserves the right to modify or update these Terms and Conditions at any time without prior notice. By continuing to use our products or services after any changes, you accept and agree to be bound by the revised Terms and Conditions.

9. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact us at info@resellerbay.com